Terms & Conditions

This page outlines the legal terms and conditions “Terms & Conditions” under which we sell any of the products “Products” listed on our website, mobile or tablet application, or any other platform collectively referred to as the “Website” to you.

Information about us

This Website is owned and operated by Golden Ash, a company dedicated to providing premium products and services. For the purposes of these Terms & Conditions, the terms We and Us refer to Golden Ash or its affiliated companies in your territory of residence. When you purchase Products from our Website, you will be entering into a contract with Golden Ash or its relevant affiliated company in your territory of residence.

Website terms and conditions

These Terms & Conditions govern your use of the Website. By accessing, browsing, using, or registering on our Website, you confirm that you have read, understood, and agree to these Terms & Conditions in their entirety. Please check this page regularly to determine whether our Terms & Conditions have been updated—any new terms will automatically be effective when they are published on this Website.

We reserve the right to:

  1. Amend our Terms & Conditions;
  2. Refuse any user access to our Website;
  3. Terminate user accounts
  4. Modify or withdraw (temporarily or permanently) this Website without notice; or
  5. Cancel customer orders at our discretion.

Registration

You may register as a customer of the Website, and as part of the registration process, you will need to select a password in accordance with our password policy. You are solely responsible for the security of your password and account. You agree to notify us immediately if you suspect any unauthorized use of your account or access to your password. We store your information to enhance your experience with our brand.

Account deactivation

If you wish to deactivate your account, you may do so by contacting our customer service team to submit a request. Account deactivation requests are processed within 48 hours.

Intellectual property

All copyright, trademarks, and other intellectual property rights in all material, content, or software supplied as part of our Website, including emails or any other form of communication, are protected by international copyright and database right laws. These rights shall remain vested in Us or, where applicable, our licensors.

You are permitted to use this material only as expressly authorized by Us or our licensors. You may not extract and/or utilize the whole or any part of the Website without our express written consent.

The brand names and logos displayed on our Website and in related communications are owned by Us or our licensors in the territories in which we operate.

We may provide functionality that allows customers to provide product ratings and reviews “User Content” in relation to the Products. Customers are solely responsible for such User Content, and you warrant that any User Content you post is accurate and that you are the sole author. We reserve the right to remove User Content deemed to be incorrect, offensive, illegal, or otherwise unacceptable at our sole discretion.

Limitation of liability

While we will use reasonable efforts to verify the accuracy of information on our Website, we make no warranties, whether express or implied, regarding its accuracy or any transactions conducted on or through the Website. This includes, but is not limited to, implied warranties of non-infringement, compatibility, security, or completeness

Although our Website follows high standards of information security, we make no warranty that it will meet your requirements or be uninterrupted, timely, or error-free. We will not be liable for any loss of content or material uploaded or transmitted through the Website.

To the fullest extent permitted by applicable law, we disclaim any and all warranties related to the Products. We will not be liable for:

  1. Economic losses including loss of revenues, profits, contracts, business, or anticipated savings
  2. Loss of goodwill or reputation; or
  3. Special or indirect losses arising from your use of the Website or Products.

Nothing in these Terms & Conditions excludes or limits our liability for death or personal injury resulting from our negligence. General

Entire Agreement

These Terms & Conditions constitute the entire agreement between you and Us and supersede any prior terms, conditions, warranties, or representations to the fullest extent permitted by law.

Law

Any matter arising out of your use of our Website will be governed by the applicable laws of your territory of residence and subject to the exclusive jurisdiction of the relevant courts.

Waiver

If you breach these Terms & Conditions and we take no immediate action, this does not mean that we have waived our rights to assert remedies at a later date.

Survival

Each provision of these Terms & Conditions shall apply and survive independently, even if any provision is held inapplicable or unenforceable in specific circumstances.